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Manage Your Account

Personal Banking

Contact Us

 

Telephone Banking

Automated Touchtone Banking is available 24/7.

Rabobank 24-Hour Touchtone Banking

(800) 942-6222

With our automated touchtone banking you can:

  • Search transactions
  • Transfer funds
  • Overdraft protection
  • Report lost or stolen debit or credit cards
  • Request statements
  • Request stop payments
  • Reorder checks
+Dial 1 – Account Information

 

You will be asked to enter an account number

If you enter a checking or money market account number:

Dial 1 – Current Balance

Dial 2 – Account Activity
Dial 1 – Repeat activity
Dial 2 – Next 6 transactions
Dial 3 – Search for a transaction
Dial 1 – Search by check number
Dial 2 – Search by date
Dial 3 – Search by amount
Dial 4 – Search by transaction type

Dial 3 – Transfer Funds
Dial 1 – Transfer funds to this account
Dial 2 – Transfer funds from this account

Dial 4 – Inquire on Other Accounts
Dial 1 – Check balance on all your accounts
Dial 2 – Enter an account number
Dial 3 – Choose an account from a list
Dial 4 – Transfer funds
Dial 5 – Overdraft protection line

Dial 5 – Other Options
Dial 1 – Interest information
Dial 2 – Change InfoLine PIN
Dial 3 – Receive fax statement
Dial 1 – Same day fax
Dial 2 – Scheduled fax
Dial 3 – Delete a fax
Dial 4 – Request stop payment
Dial 5 – Reorder checks

If you enter a savings account number:

Dial 1 – Current Balance
Dial 2 – Account Activity
Dial 3 – Transfer Funds
Dial 4 – Inquire on Other Accounts
Dial 5 – Other Options

If you enter a certificate of deposit or IRA number:

Dial 1 – Current Balance
Dial 2 – Interest Information
Dial 3 – Inquire on Other Accounts

If you enter a loan account number:

Dial 1 – Current Balance
Dial 2 – Payment
Dial 3 – Interest Information
Dial 4 – Inquire on Other Accounts

If you enter a line of credit account number:
Dial 1 – Current balance
Dial 2 – Payment and paydown
Dial 3 – Advance
Dial 4 – Interest information
Dial 5 – Inquire on other accounts

You will be asked to enter an account number

If you enter a checking or money market account number:

Dial 1 – Current Balance

Dial 2 – Account Activity
Dial 1 – Repeat activity
Dial 2 – Next 6 transactions
Dial 3 – Search for a transaction
Dial 1 – Search by check number
Dial 2 – Search by date
Dial 3 – Search by amount
Dial 4 – Search by transaction type

Dial 3 – Transfer Funds
Dial 1 – Transfer funds to this account
Dial 2 – Transfer funds from this account

Dial 4 – Inquire on Other Accounts
Dial 1 – Check balance on all your accounts
Dial 2 – Enter an account number
Dial 3 – Choose an account from a list
Dial 4 – Transfer funds
Dial 5 – Overdraft protection line

Dial 5 – Other Options
Dial 1 – Interest information
Dial 2 – Change InfoLine PIN
Dial 3 – Receive fax statement
Dial 1 – Same day fax
Dial 2 – Scheduled fax
Dial 3 – Delete a fax
Dial 4 – Request stop payment
Dial 5 – Reorder checks

If you enter a savings account number:

Dial 1 – Current Balance
Dial 2 – Account Activity
Dial 3 – Transfer Funds
Dial 4 – Inquire on Other Accounts
Dial 5 – Other Options

If you enter a certificate of deposit or IRA number:

Dial 1 – Current Balance
Dial 2 – Interest Information
Dial 3 – Inquire on Other Accounts

If you enter a loan account number:

Dial 1 – Current Balance
Dial 2 – Payment
Dial 3 – Interest Information
Dial 4 – Inquire on Other Accounts

If you enter a line of credit account number:
Dial 1 – Current balance
Dial 2 – Payment and paydown
Dial 3 – Advance
Dial 4 – Interest information
Dial 5 – Inquire on other accounts

+Dial 2 – Report Lost/Stolen ATM, Debit or Credit Card


You can dial 2 to report a lost or stolen ATM, debit or credit card.

+Dial 3 – Online Banking (During regular banking hours)


You can dial 3 to access online banking during regular banking hours.


More Time Saving Options

Dial 8 – Previous Menu
Dial 9 – Repeat Current Menu

Helpful Hints

  • For your security, you must change
    your Personal Identification Number
    (PIN) the first time you use InfoLine.
  • If you do not have a taxpayer ID
    number, please press “0” during
    regular banking hours for help
    in obtaining a temporary PIN.
  • Representatives are available:
    Monday - Friday, 8 a.m. - 6 p.m. (Pacific)
    Saturday, 8 a.m. - 3 p.m. (Pacific)
    Sunday – Closed
  • Transfers and payments made
    before 8 p.m. are credited that day

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