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Security and Privacy

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How to Report Fraud

You should take immediate action with your bank and other parties if you think the security of your personal and/or account information may have been compromised.

Contact your bank immediately if:

  • Your debit/credit card is lost/stolen
  • Your checkbook is lost/stolen
  • You notice suspicious account activity or suspect fraud in your account
  • You receive a suspicious phone call, phone or text message or email claiming you need to verify your account information immediately
  • You encounter what looks to be a fraudulent bank Web site
  • You think you are the victim of identity theft

Other Important Steps

It is recommended that, in the event of fraud or identity theft, you also take these important steps to protect yourself and your good name.

  1. Contact your other creditors to notify them of potential fraud. Carefully review and close any accounts that you believe may have been compromised.
  2. Report the theft or fraud to the Federal Trade Commission at www.consumer.gov/idtheft or 1-877-ID THEFT (1-877-438-4338)
  3. Place a fraud alert on your credit report and report the identity theft to the three major credit reporting agencies:
  4. File a police report with local law enforcement and other important agencies:
    • Postal Inspection Service: www.usps.com. If you believe your mail was stolen or redirected, notify your local post office.
    • Social Security Fraud Hotline: 1-800-269-0271. If you suspect someone is using your Social Security number for fraudulent purposes, call the hotline.
    • Department of Motor Vehicles (DMV). If you believe someone is trying to get a driver's license or identification card using your name and information, contact your local DMV.
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